Online
Shopping Return Policy:
Returns on items purchased through online
shopping may be made only within 30 days of shipment for exchange,
online shopping credit, or refund. (No exceptions to the 30-day time
period.) Refunds are for merchandise only; shipping charges are not
refundable, and will be applied for any new items shipped.
Items that CANNOT be returned:
- Undergarments and tights, due to health reasons.
- Special Order items not in catalogs or displayed
on website.
- Closeout items.
- Group Orders.
Returned/exchanged merchandise
must be:
- In new, resalable condition, free of any damage
or signs of wear.
- With original packaging and tags still attached
(shoe boxes must not be damaged,
and all laces, ribbons, etc. must be in place).
Restocking Fee for
Unauthorized Returns:
- We reserve the right to charge a 15% restocking fee plus shipping
charges if items are refused at delivery or for unusual circumstances.
When shipping items, please:
- Include a copy of your invoice with your returned
merchandise with clear instructions of what you’d like to do
(exchange, online shopping credit, or refund). Returns sent without documentation cannot be
processed.
- Indicate the reason.
- Include a day time phone number or cell phone number.
Ship merchandise to:
Dance Fashions Online Shopping
10400 Alpharetta Street,
Suite A
Roswell, GA
30075
We are not responsible for the
lost shipments and strongly suggest you insure your return shipment.
Please allow 2-3 weeks for us to process
your return. All reshipments are sent Fed Ex Ground unless you specify
another Fed Ex shipping method.